Jackpot AI: If Bookmakers Can Ban Winners, Why Can’t They Save Losers?

Andrew Rhodes wants to kill gambling rather than use an intelligent approach

Ed Grimshaw

12/6/20244 min read

Picture the scene: you're a bookmaker. Your AI system, an unblinking, algorithmic hawk, has just flagged a pesky winner. This savant in sweatpants, armed with an Excel sheet and a passing knowledge of odds, is promptly restricted to betting tuppence ha'penny on Bulgarian second-division football. Swift, seamless, and silent—a profit-protection masterpiece. Now, imagine a second player. He’s blowing his mortgage on virtual roulette at 3 a.m., furiously trying to recoup losses from a losing streak that began sometime during the reign of Elizabeth I. Does the same AI swoop in to protect him? Don’t be daft—he’s profitable.

But what if this slick tech, so adept at preserving bookmaker profits, were repurposed to protect problem gamblers? Surely, the industry could pivot its formidable machinery to stem the flow of financial carnage. Or is that too much like asking a crocodile to become vegan?

From Quants to Quicksand: How AI Spots Winners

Before we can reimagine this wizardry for altruistic ends, it’s worth appreciating its ruthless efficiency. Bookmakers don’t just "notice" winning accounts the way you might spot a neighbour who’s upgraded their patio. No, they deploy industrial-scale algorithms to isolate those daring to defy the house edge.

Pattern Recognition
Value bettors and arbitrage fans—essentially the financial equivalent of truffle hunters—are rumbled by AI systems spotting patterns more efficiently than a mother-in-law at a wedding.

Real-Time Monitoring
Place one too many suspiciously smart bets, and the system triggers red flags faster than a speed camera in central London.

Profitability Analysis
The algorithm crunches your lifetime betting stats to calculate whether you’re a golden goose or just another unlucky punter. Winners? Restricted. Losers? The system rolls out the metaphorical red carpet.

And then, like clockwork, come Automated Interventions: stake restrictions, account closures, or the dreaded “contact customer support” message. It's AI-powered Darwinism, with the bookies as nature itself.

From Predation to Protection: AI for Problem Gamblers

Now let’s take this slick system and give it a moral compass—because, honestly, it could use one. The very mechanisms used to guard profits could become the first line of defence for at-risk players. Here’s how it could work:

Step 1: Spot the Vulnerable

If AI can spot a £100 hedge on third-tier Lithuanian hockey, it can certainly identify problem gambling behaviours. Look for:

  • Rapidly Increasing Stakes: That ominous death spiral where £5 bets become £500.

  • Erratic Patterns: The betting equivalent of drunk texting—wild, inconsistent, and regrettable.

  • Late-Night Sessions: Nothing good happens after midnight, especially not 12 straight hours of blackjack.

  • Declining Balances: A slow bleed of funds, punctuated by desperation deposits at 3 a.m.

These behaviours can be flagged in real time, ensuring no gambler is left behind—unless they want to be, in which case, there’s always crypto casinos.

Step 2: Real-Time Monitoring, But for Good

Imagine AI not as a bouncer kicking out the sharp-eyed card counter, but as a kindly librarian gently reminding you it’s time to go home. Real-time analysis could identify problematic behaviour the moment it happens, allowing for proactive interventions like:

  • Friendly Nudges: Messages like, “Fancy a cup of tea instead?” or, “Mate, maybe don’t remortgage your house for this accumulator.”

  • Temporary Timeouts: A virtual equivalent of locking the biscuit tin.

These prompts could save a fortune—and not just for the gambler. Fewer bankruptcies mean fewer sobbing phone calls to Lloyds Bank.

Step 3: No Income Proof? No Problem.

The industry is currently obsessed with "affordability checks" that demand pay slips, P60s, and possibly a note from your mum. But why drag income data into it when behavioural data is far more telling? Instead, use AI to:

  • Analyse Disposable Income Indirectly: Track deposits, stakes, and withdrawals. A player throwing £10,000 a week at virtual horses with no withdrawals might not be a Saudi prince after all.

  • Set Adaptive Limits: AI could suggest, “Why not cap your losses at £100?”—a gentle alternative to account closures that could still prevent catastrophe.

Crucially, this avoids the public backlash of heavy-handed income verification. No one likes having to justify their overdraft to a faceless compliance team.

Lessons From the Industry’s Own Playbook

The industry already knows how to act swiftly and decisively—it’s just that they reserve this for winners. So, what can responsible gambling initiatives borrow from their profit-preservation counterparts?

  • Automation Is Key: Stake restrictions are applied with robotic efficiency. Why can’t self-exclusions or deposit limits work the same way?

  • Scalability: Bookmakers handle millions of bets daily. A system that flags problem gamblers should be no harder to implement than one that bans a bloke for winning too often on under-21 futsal.

  • Human Oversight: Just as restricted accounts can appeal, flagged problem gamblers could have access to counsellors or support teams.

If they can blacklist a chap for spotting a 10/1 value bet on cricket, surely they can help someone wagering their savings on eSports at 4 a.m.

The Real Problem: Priorities

Of course, the technology exists. The question is whether the will exists. Protecting vulnerable gamblers means potentially losing revenue—and let’s not kid ourselves, problem gamblers are profitable. Their desperation pays for the flashy Cheltenham hospitality tents and ex-footballers mumbling through TV adverts.

Enter Andrew Rhodes, the Gambling Commission’s latest sheriff, whose gaze is firmly fixed on the industry’s moral lapses. Rhodes has already demanded tougher affordability checks and better interventions. If the industry doesn’t act, Rhodes and his team will have little choice but to tighten regulations further. AI-powered harm prevention could offer operators a lifeline to prove they care about player welfare—assuming, of course, they’re prepared to lose a few Bentleys along the way.

Conclusion: AI’s Gambler’s Gamble

The same AI that ruthlessly shuts down winners could just as easily save losers, provided the industry develops a conscience—or at least a healthy fear of Andrew Rhodes. Tailored interventions, seamless monitoring, and real-time nudges could prevent untold harm.

So, bookies, what’s it to be? Will you repurpose your algorithms for good, or keep profiting from misery until Rhodes arrives with a regulatory sledgehammer? The technology is ready. The question is, are you?